[ref. p9459316] Warszawa - IT Business Analyst (ERP)

For one of our clients in the construction industry, we are looking for an experienced Business Analyst with good knowledge of ERP systems

IT Business Analyst (ERP)

Nr ref.: 306/10/2024/AS/257447/jobs.pl Warszawa (mazowieckie)

• Employment based on an employment contract
• Possibility of working completely remotely
• Flexible work environment
• Becoming part of a dynamic and passionate team
• Medical package
• Sports card

• Act as a functional expert with in-depth knowledge of one or more modules of our Infor ERP LN CSIE Application, including add-ons.
• Handle both operational and change management tasks for the ERP system.
• Provide 2nd level support by troubleshooting and resolving incidents and service requests.
• Transfer knowledge to and support the 2nd line support team, enhancing their capabilities.
• Address 3rd level issues and change requests where domain expertise is available, resolving complex run-related problems.
• Manage relationships with third-party vendors and escalate issues to service partners as necessary.
• Log, update, and close tickets related to run and change activities for ERP and its integrated applications.
• Oversee ‘small change’ initiatives, which are too minor to be considered full projects but require effective management.

• A relevant IT qualification, such as a BSc in an IT-related field.
• Strong knowledge and experience with Infor ERP LN CSIE.
• Demonstrated success in supporting and delivering ERP applications.
• Project Management experience, preferably with PRINCE2 methodology.
• Solid understanding of Manufacturing, Operations, and Finance processes.
• Familiarity with Business Process Modeling (BPM) and BPMN 2.0 standards.
• ITIL certification, showcasing expertise in IT service management.

Agencja zatrudnienia – nr wpisu 47

ta oferta pracy przeznaczona jest dla osób powyżej 18 roku życia